DAMAGED OR FAULTY GOODS
If the goods are damaged on delivery, or the software media
is found to be faulty, you should notify us by letter or e-mail
within 14 days from the day of delivery. The damaged
or faulty goods will be replaced free-of-charge, or a full refund
issued. The damaged or faulty goods must be returned to the Supplier,
at the Supplier's expense.
You have the right to cancel the order
at any time up to the end of 14 days from the day you
receive the goods.
If you wish to cancel the order, you must
give notice by letter or e-mail.
The letter or e-mail may use our
standard cancellation form.
Optionally, you may give a reason for cancelling the order, but this
is not required.
If you cancel the order after delivery, you
must return the goods with the
original seal intact. You will be responsible for returning the
goods to the supplier at your own cost. You must take reasonable
care to ensure that the goods are not damaged in the meantime or
Once you have notified the Supplier that you
are cancelling the order, and returned the goods, the Supplier will
refund or re-credit you within 14 days for any sum that has been
paid by you or debited from your credit or debit card for the goods.
If you do not return the goods as required,
the Supplier may charge you a sum not exceeding the direct costs
of recovering the goods.
For software delivered by download, the right to cancel the order
does not apply once the download has commenced. At the time of placing
the order, the customer must acknowledge that the right to cancel
the order will be lost once the software download has commenced.
Goods should be returned to DM Aviation Limited, Southbrooke
House, Home Farm Lane, Rimpton, YEOVIL, BA22 8AS, United Kingdom.
(No callers please).
E-mail: firstname.lastname@example.org or email@example.com
You should obtain proof of posting when returning