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Returns

DAMAGED OR FAULTY GOODS
If the goods are damaged on delivery, or the software media is found to be faulty, you should notify us by letter or e-mail within 14 days from the day of delivery. The damaged or faulty goods will be replaced free-of-charge, or a full refund issued. The damaged or faulty goods must be returned to the Supplier, at the Supplier's expense.

CANCELLATION
You have the right to cancel the order at any time up to the end of 14 days from the day you receive the goods.
If you wish to cancel the order, you must give notice by letter or e-mail.
The letter or e-mail may use our standard cancellation form.
Optionally, you may give a reason for cancelling the order, but this is not required.
If you cancel the order after delivery, you must return the goods with the original seal intact. You will be responsible for returning the goods to the supplier at your own cost. You must take reasonable care to ensure that the goods are not damaged in the meantime or in transit.
Once you have notified the Supplier that you are cancelling the order, and returned the goods, the Supplier will refund or re-credit you within 14 days for any sum that has been paid by you or debited from your credit or debit card for the goods.
If you do not return the goods as required, the Supplier may charge you a sum not exceeding the direct costs of recovering the goods.

DOWNLOADS
For software delivered by download, the right to cancel the order does not apply once the download has commenced. At the time of placing the order, the customer must acknowledge that the right to cancel the order will be lost once the software download has commenced.

RETURN ADDRESS
Goods should be returned to DM Aviation Limited, Southbrooke House, Home Farm Lane, Rimpton, YEOVIL, BA22 8AS, United Kingdom. (No callers please).

E-mail: sales@londoncontrol.com or sales@dmaviation.com

You should obtain proof of posting when returning goods.


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All material Copyright © 2014 DM Aviation Limited